{"id":1250,"date":"2019-08-02T16:54:32","date_gmt":"2019-08-02T14:54:32","guid":{"rendered":"http:\/\/www.bvlarchivio.com\/support\/"},"modified":"2026-01-08T14:40:18","modified_gmt":"2026-01-08T13:40:18","slug":"support","status":"publish","type":"page","link":"https:\/\/www.bvlarchivio.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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Hotline-Nummer<\/h3>\n

Our employees are available to assist you with any questions, wishes and problems on our service hotline: <\/strong>.<\/p>\n

You are welcome to arrange an appointment with us for a free demonstration of the system without any obligation.
\nYou can contact us Monday to Friday from 9 a.m. to 5 p.m.<\/strong><\/p>\n\n<\/div>\n<\/div><\/div><\/div>

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Help getting started<\/h3>\n

You benefit from our experience. We can also come to you if desired and connect up BvLArchivio, set up the scanner, install the software tools, demonstrate the functions to your employees, analyse and optimise your work processes and create procedural documentation. We help you get started easily without any problems \u2013 guaranteed. Please feel free to contact us, we are available Monday to Friday from 9 a.m to 5 p.m.<\/strong> on <\/strong> or write to us via e-mail at [email]Service@BvLArchivio.com[\/email]. We\u2019ll be happy to help.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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Remote maintenance<\/h3>\n

Our employees can help you with any questions, wishes and problems via remote maintenance. Please download our remote maintenance module here.<\/p>\n

Download for Teamviewer<\/strong>
\nWindows<\/a> Mac<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div>

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Public server<\/h3>\n

Test the system now:<\/strong> You have the option of testing BvLArchivio immediately in a live environment, you only require an Internet browser and a scanner or your e-mail program! Our public test server on the Internet is available for use by interested parties free of charge. Send us an e-mail with your contact details to [email]testzugang@BvLArchivio.com[\/email] and you will receive your access data just a few minutes later.<\/p>\n

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Interface programming<\/h3>\n

You can use the universal interface to directly start search queries in the archive from other programs. You thus no longer have to manually enter them in the search window. You can also directly transfer\u2028 data to the archive.<\/p>\n

Our employees are available to assist you with any questions, wishes and problems on our service hotline: <\/strong>.
\nSend an e-mail to [email]Script@BvLArchivio.com[\/email] to receive example codes.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Hotline-Nummer Help getting started You benefit from our experience. We can also come to you if desired and connect up BvLArchivio, set up the scanner, install the software tools, demonstrate the functions to your employees, analyse and optimise your work processes and create procedural documentation. We help you get started easily without any problems \u2013 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1250","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/pages\/1250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/comments?post=1250"}],"version-history":[{"count":6,"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/pages\/1250\/revisions"}],"predecessor-version":[{"id":4177,"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/pages\/1250\/revisions\/4177"}],"wp:attachment":[{"href":"https:\/\/www.bvlarchivio.com\/en\/wp-json\/wp\/v2\/media?parent=1250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}