Support

No matter what assistance you require, we would be pleased to help.

Hotline-Nummer

Our employees are available to assist you with any questions, wishes and problems on our service hotline: +49 30 4547810.

You are welcome to arrange an appointment with us for a free demonstration of the system without any obligation.
You can contact us Monday to Friday from 9 a.m. to 5 p.m.

Help getting started

You benefit from our experience. We can also come to you if desired and connect up BvLArchivio, set up the scanner, install the software tools, demonstrate the functions to your employees, analyse and optimise your work processes and create procedural documentation. We help you get started easily without any problems – guaranteed. Please feel free to contact us, we are available Monday to Friday from 9 a.m to 5 p.m. on +49 30 4547810 or write to us via e-mail at Service@BvLArchivio.com. We’ll be happy to help.

Remote maintenance

Our employees can help you with any questions, wishes and problems via remote maintenance. Please download our remote maintenance module here.

Download for Teamviewer
Windows Mac

Public server

Test the system now: You have the option of testing BvLArchivio immediately in a live environment, you only require an Internet browser and a scanner or your e-mail program! Our public test server on the Internet is available for use by interested parties free of charge. Send us an e-mail with your contact details to testzugang@BvLArchivio.com and you will receive your access data just a few minutes later.

 

Interface programming

You can use the universal interface to directly start search queries in the archive from other programs. You thus no longer have to manually enter them in the search window. You can also directly transfer
 data to the archive.

Our employees are available to assist you with any questions, wishes and problems on our service hotline: +49 30 4547810.
Send an e-mail to Script@BvLArchivio.com to receive example codes.

Contact

Our employees are available to assist you with any questions, wishes and problems on our service hotline: +49 30 4547810.

You are welcome to arrange an appointment with us for a free demonstration of the system without any obligation.
You can contact us Monday to Friday from 9 a.m. to 5 p.m.

  • BvL.com GmbH
  • Müllerstraße 138 D
  • 13353 Berlin
  • +49 (0)30-454781-0
  • Office@BvL.com

Contact

Our employees are available to assist you with any questions, wishes and problems on our service hotline: +49 30 4547810.

You are welcome to arrange an appointment with us for a free demonstration of the system without any obligation.
You can contact us Monday to Friday from 9 a.m. to 5 p.m.

  • BvL.com GmbH
  • Müllerstraße 138 D
  • 13353 Berlin
  • +49 (0)30-454781-0
  • Office@BvL.com